Hair Colour Expert of the Year 2020 – West Lancashire Best High-End Salon Experience – West Lancashire
CHLOE ROBINSON BIO
SALON OWNER: THE PENTHOUSE HAIR AND BEAUTY
PROFESSIONAL QUALS: ……………………………………………………………………………………………………………………….
MY INDUSTRY SUCCESS HAS BEEN DRIVEN BY MY BURNING DESIRE TO EXCEL AT GRASS-ROOTS CUSTOMER CARE.
I LEARNED VERY EARLY ON TO DEVELOP AND NURTURE MY LISTENING SKILLS, WHICH HAVE ENABLED ME TO CREATE A SOLID FOUNDATION OF RETURNING CUSTOMERS.
BY GENUINELY LISTENING TO OUR CUSTOMER’S DREAMS (& NIGHTMARES) WE EARN, NOT ONLY THEIR TRUST, BUT THEIR HARD WON LOYALTY, ENSURING THER RETURN, TIME AND TIME AGAIN.
I DEVELOP TRUSTING RELATIONSHIPS, OFFERING PRACTICAL AND MANAGEBLE SOLUTIONS, ENHANCING THE BEAUTY THAT RESIDES WITHIN..