Global Excellence Awards 2019

www.lux-review.com Page 9 LUXlife 2019 Global Excellence Awards When it comes to looking after your car, finding a company you can trust to handle any work required is paramount. Fortunately, you don’t have to look any further than the team at Fleetline Coachworks Ltd. for any automotive needs. In the light of their award-winning success, we take a closer look to find out more. Fleetline Coachworks Ltd.: Best Automotive Body Shop - London Founded in 1981, Fleetline Coachworks has moved around a lot in the past four decades. Now located in a purpose-built, state-of- the-art facility in the heart of Croydon, this mindset behind this multi-manufacturer paint and body site is a commitment to investing in the latest technologies, the most advanced equipment and continuous training. In this way, clients are guaranteed a top-tier service each and every time. What Fleetline Coachworks can offer its customers is total transparency in every regard. The priority is always ensuring that the result matches their specific needs. With the provision of a high-quality, bespoke service at the heart of the organisation, you can be certain that where tough decisions must be made, such as not repairing a vehicle due to excessive expense, the team at Fleetline Coachworks will be honest and unbiased in their support and advice. This commitment to transparency is further demonstrated through the ability of customers to fully see the process of repairing a vehicle if they wish. This is a truly unique experience, allowing the care and dedication of the hardworking team to be seen in action. As a company, Fleetline Coachworks is manufacturer approved for some of the best-known car companies, including Audi, Citroen, Chrysler and Jeep amongst others. This makes the team the first choice for the care of a vehicle in the event of an accident. Continuing to provide the promised high- quality service is no small challenge, but those who use Fleetline Coachworks continue to be thrilled by its innovative and customer focused developments that keep them in the loop and assure them of the best result for their vehicle. While the use of emails means that clients are kept informed of estimated times for completion, a gradual move towards 24/7 working will allow the team to exceed expectations, while also accommodating customer’s lifestyles. This approach to operating builds trust with clients that is rewarded by repeat service. In the light of the climate crisis, Fleetline Coachworks is determined to lead the way in becoming an eco-friendly, future-proofed company. In a business that can create a lot of waste, the team have taken deliberate steps to make sure that they create as little as possible. A bailer has been installed on site for cardboard and paper waste and, along with hard plastics, tyres, bumpers and metal, are recycled by a local firm. As much paperwork as possible is handled electronically to avoid use of paper materials and there is a stringent solvent reduction policy in place to minimise the use of volatile organic solvents, one of the toxic elements historically used in vehicle bodywork repairs. These steps are only the scratching of the surface for Fleetline Coachworks, and the team plans to meet new possible suppliers to talk about further reduction of the carbon footprint. Alongside this environmentally friendly approach is a clear desire to keep the edge on a technological front. Quite aside from the use of electronic methods to keep in contact with clients, the use of ADAS resets, matrix headlamps, new air-con gas, aluminium bonding and riveting, as well as eco-friendly and carbon aware methods mean that Fleetline Coachworks provides clients with a sleek, modern approach second to none. Fleetline Coachworks makes sure to give clients exactly what they need, bringing an approach that embraces the technological potential of the business in every aspect. Not content to rest on their laurels, this talented team are constantly looking forward, in order to provide the best possible service. It is this approach that sets them apart and makes them one of the best in the business. Company: Fleetline Coachworks Ltd. Contact: Rachel McGuinness