22 | LUXlife Magazine Holiday Property Service Best Holiday Accommodation Services Provider 2026 – Gold Coast & Hospitality Operations Excellence Award 2026 – Gold Coast In 2019, David Holmes, the founder and CEO of Holiday Property Service (HPS), started his business out of a garage in Robina, on the Gold Coast. His journey began with a handful of properties and the belief that, if he did the basics brilliantly and treated every property as if it were his own, then the rest would follow. It did, and David and his team are today responsible for hundreds of properties across the Gold Coast, from Byron Bay to Brisbane. Following HPS’ recognition with two awards, we caught up with David for more on what makes the company stand out. With more than 72,000 cleans under its belt, HPS now handles between 1,200 and 1,500 turnovers every month. Its work covers Airbnb linen and cleaning services, as well as guest consumables and other bits of housekeeping and concierge. David explained: “In simple terms, we are the people behind the scenes who get a holiday property guest-ready.” This sees homes and apartments prepared to a hotel standard between every stay. Property owners and short-stay hosts across the region work with HPS and its team, and whether a client has a single apartment or ten holiday homes registered with the company, the Gold Coast holiday property cleaning they receive from the team here is unrivalled in terms of both thoroughness and efficiency. This achieved thanks to the wider HPS Group, which brings centrepiece HPS together with linen supplier B&B Hire Linen, seamless guest access provider Conciergely, and environmentally responsible amenities supplier HOME. It is thanks to this combination that everything from the short-stay housekeeping to the holiday rental linen hire is flawless, with clients benefiting from one provider handling everything and doing so with a commitment to the highest standards. The full-service approach delivered across the HPS Group is supported by leading guest experience technology such as Operto and Fold, helping the team here tie everything together. “A memorable stay usually starts with something the guest never thinks about. The bed is crisp. The bathroom is spotless. Access is easy. The whole property feels cared for. My people treat every turnover as a first impression, because for that guest it is. We are not the host, but we set the stage the host performs on.” Consistency is key when it comes to holiday property cleaning, and this is something HPS delivers every day. David believes that the standard should be the same on clean number 50 as it was on clean number one, and that this should ring true regardless of if the property is a one-bedroom apartment or a luxury beachfront home. To achieve this, the team follow a set of photo checklists, with the quality control team reviewing the work before a property is signed off. Such attention to detail is what sets HPS apart. The reliability and accountability HPS stands for have continued to pave the way for its growth, despite expectations having changed massively since the business started seven years ago. In the early days, a good, honest clean was enough to keep everyone happy. Today, guests expect a lot more, and since a single bad review can impact a property’s success for months, there is no room for error. By blending its mix of services with the technology discussed above, HPS surpasses expectations and gets things right every single time. More in-house technology is planned for the rest of 2026, with HPS working alongside its team in the Philippines to build platforms that can connect every element of HPS Group in one place. Aside from this, its goal is simple: keep raising the standard as it grows, invests in its people, and uses smart technology to improve. The Gold Coast short-stay market is strong, and David intends to ensure that his team continue to be the group that work quietly to make hundreds of great stays possible every single week. On the back of this, David told us: “While this recognition carries the company name, I want to be clear that my team are the real winners here. They earned it. Every five-star review; every property returned clean, calm, and ready; every problem solved quietly before anyone noticed, that is them. We are the invisible engine behind a great stay.” More on HPS’ Gold Coast holiday property cleaning can be found at the link below. Contact: Holiday Property Service Team Company: Holiday Property Service Web Address: www.holidaypropertyservice.com.au
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